1. Appointment registration: visitors should make an appointment in advance as far as possible. They can make an appointment directly by consulting the center or by telephone. The consultation center registers the consultation time and the types of questions the visitors want to consult, arranges the consultants, and determines the consultation time.
2. Consultation: the consultation center provides a good consultation environment to help visitors.
3. Return visit: the clients who need to continue to receive consultation should negotiate with the consultant after each interview and make an appointment for the next consultation time; the clients who need long-term consultation can negotiate with the consultant to determine the consultation time
4. Record: the consultant shall record in detail the relevant contents (including the name, time, place and content of the client) in the process of consulting the client.
5. Filing: classified and confidential management shall be carried out for the consultation related data, which shall be in the charge of a specially assigned person. No one can access the personal consultation data without the consent of the director of the center.
Attached:
appointment system
The psychological health education and consultation center of Henan University has an individual psychological consultation room for all teachers and students, which provides free psychological consultation and counseling services to teachers and students. In order to standardize the psychological consultation procedure, the center implements the appointment system. Please read the relevant appointment methods and precautions carefully, so as to ensure that the center can provide more effective consultation services for you.
1、 Appointment method
For students who need psychological counseling, please make an appointment at least one day in advance
1. Visitor appointment: the visitor should apply for an appointment in the consultation room.
Reservation address: room 456, complex building 23, Jinming Campus
2. Telephone appointment: visitors call the consulting room to make an appointment.
Reservation telephone: 0371-23881927
2、 Appointment time
Reception time: Monday to Friday (8:00-12:00, 14:30-17:30)
3、 Notice for appointment
1. During the appointment process, teachers and students of our school need to show their valid certificates to the staff of the center. In order to facilitate the follow-up follow-up consultation service, it is necessary to register the visitor's real name, specialty, contact information, certain family and academic background. These personal data are only used for the data collection and management of the psychological consultation center. The staff of the center strictly abide by the principle of confidentiality and will not disclose these information to other units and individuals.
2. The consultation time is generally 50-60 minutes. Please observe the appointed time and visit on time. Those who fail to arrive 10 minutes after the appointment time shall be deemed to have cancelled the appointment. If you are late for more than 10 minutes without prior instructions, you will be deemed to withdraw from the contract and reschedule your visit.
3. If you can't keep the appointment during the appointment time, please call back in advance, or cancel the appointment directly in the school counseling room, so as to leave the time for other people who need consultation.
4. At the end of a consultation, you can negotiate with the consultant and make an appointment for the next consultation on the spot.